Terms of Use

Welcome to Dera ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our AI-powered personal assistant service, accessible via WhatsApp, web applications, and associated services (collectively, the "Service").

By accessing, interacting with, or using the Service (including sending messages to the Dera WhatsApp assistant), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use or interact with the Service.

Dera is an artificial intelligence-powered personal assistant built to help users perform tasks, query information, schedule appointments, search for recommendations (e.g., restaurants), manage bookings, and automate workflows via WhatsApp and web interfaces.

2.1 AI Nature of the Service

You acknowledge and understand that Dera utilizes Large Language Models (LLMs), automated agent workflows, and third-party integrations to process and respond to your requests. While the Service strives for high accuracy and reliability, AI-generated responses and automated task executions may occasionally contain inaccuracies, delays, or errors.

3.1 Eligibility

You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use the Service. By using Dera, you represent and warrant that you meet this requirement.

3.2 WhatsApp & Device Security

The Service operates through your WhatsApp account tied to your mobile phone number. You are solely responsible for:

• Maintaining the security and confidentiality of your WhatsApp account and mobile device.
• All activities and messages transmitted to Dera through your WhatsApp number.
• Promptly notifying us if you suspect unauthorized access to your account or device.

You agree to use the Service only for lawful purposes and in accordance with these Terms.

4.1 Prohibited Conduct

You agree NOT to use the Service to:

• Engage in any illegal, fraudulent, harmful, or unauthorized activity.
• Send, upload, or request content that is abusive, harassing, defamatory, obscene, or infringing on intellectual property rights.
• Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
• Attempt to bypass system prompts, perform prompt injection, reverse engineer, or exploit vulnerabilities in our AI agent or infrastructure.
• Introduce malware, viruses, worms, or malicious code to the Service.
• Use automated scripts, bots, or scrapers to overload or disrupt the Service or underlying messaging channels.
• Request the assistant to execute illegal or unauthorized financial transactions, illegal bookings, or unauthorized cancellations.

5.1 Authorization for Real-World Actions

When you instruct Dera to perform real-world actions on your behalf—such as searching for venues, requesting reservations, scheduling appointments, or making cancellations—you explicitly authorize Dera to act as your authorized agent to communicate with third-party tools, APIs, and service providers.

5.2 Confirmation & Accuracy

• Human Confirmation: For sensitive or state-changing actions (such as finalizing a booking or canceling an appointment), Dera will request your explicit confirmation before completing the transaction. You are responsible for reviewing action summaries (e.g., date, time, party size, location) prior to giving confirmation.
• Third-Party Fees: You are strictly responsible for any costs, deposit fees, or cancellation penalties charged by third-party establishments (e.g., restaurants, salons, service providers) resulting from instructions you authorized Dera to execute.
• No Guarantee of Availability: Dera does not guarantee that requested reservations or calendar slots will be successfully secured, as availability depends on third-party systems outside our direct control.

6.1 Service Ownership

The Service, including its underlying software, AI agent architecture, web design, logos, trademarks, and code, is owned by or licensed to Dera and is protected by copyright, trademark, and other intellectual property laws.

6.2 User Content & Output

• Your Inputs: You retain ownership of any text, documents, or data you send to Dera ("User Inputs").
• License to Process: By submitting User Inputs, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, and process your inputs solely to provide, maintain, and improve the Service for you.
• Outputs: Subject to your compliance with these Terms, you receive a license to use any text, summaries, or structured responses generated by the Service ("Outputs") for your personal or lawful operational use.

The Service may integrate with or link to third-party services, applications, APIs, or websites (e.g., Google Calendar, WhatsApp, restaurant reservation tools, mapping providers).

We do not own, operate, or control these third-party platforms. We are not responsible for the content, availability, policies, or practices of any third party. Your interactions with third-party providers are strictly between you and the respective third party.

• Availability: We strive to ensure continuous operation of Dera, but the Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee uninterrupted, bug-free, or error-free access.
• Modifications: We reserve the right to modify, suspend, or discontinue any feature, tool, or aspect of the Service at any time without prior notice or liability.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

1. THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS.
2. AI-GENERATED OUTPUTS WILL BE 100% ACCURATE, COMPLETE, OR RELIABLE.
3. THIRD-PARTY BOOKINGS OR CANCELATIONS WILL ALWAYS BE HONORED BY ESTABLISHMENTS.
4. THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERRORS OR MALWARE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MEETDERA, ITS DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE;
• ANY ACTIONS EXECUTED BY THIRD PARTIES BASED ON INSTRUCTIONS GIVEN THROUGH THE SERVICE;
• ANY INACCURACIES OR ERRORS IN AI-GENERATED OUTPUTS OR BOOKINGS;
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE PAST SIX (6) MONTHS OR $100 USD (OR LOCAL CURRENCY EQUIVALENT).

You agree to defend, indemnify, and hold harmless Dera, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your access to or use of the Service;
• Your violation of these Terms or any applicable law;
• Any inaccurate or unauthorized instructions provided by you to the assistant for execution with third parties.

We reserve the right to suspend or terminate your access to Dera immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms or engage in abusive behavior toward the Service or underlying infrastructure.

You may terminate your use of the Service at any time by stopping all communications with the WhatsApp assistant and requesting account deletion as outlined in our Privacy Policy.

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms or the Service shall be instituted exclusively in the competent courts located within the Federal Capital Territory, Abuja, Nigeria.

We reserve the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this document. Continued use of Dera after any such modifications constitutes your acceptance of the new Terms of Use.

If you have any questions or concerns regarding these Terms of Use, please contact us at:

• Email: legal@meetdera.com
• Website: https://meetdera.com
• Service Name: Dera WhatsApp Personal Agent